Returns & Exchanges
At Anahata Organic, we take pride in the purity of our handcrafted beauty products; however, if you receive a damaged or incorrect item, we are committed to making it right within 7 days of delivery.
Initiate Request
Email our care team at [email protected] with your order number and clear photographs of the product and packaging.
Quality Assessment
Our team will review your request within 48 hours to ensure the product is unused and meets our criteria for a return or replacement.
Reverse Pickup
Once approved, we will schedule a complimentary courier pickup from your delivery address at a time convenient for you.
Refund Processing
After the item reaches our facility and passes inspection, your refund will be credited back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing